IELTS Listening Exercise 30 – How to listen to people effectively

Difficulty level: Semi Hard

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How to listen to people effectively

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• We can use the word listen to remind ourselves of the key skills of ______ listening.
• ‘L’ stands for ‘look’. Look at the person as they are speaking to you, and ______ them with good eye contact. ‘I’ stands for ‘inquire’. Use open, ______ questions to show interest in the person and what they are saying. ‘S’ reminds you to ‘______’ your understanding of what the other person is saying.
• T’ means ‘take notes’, and ‘E’ means ‘encourage’: smile, ______ and use ______ to encourage them to say more. ‘N’ means ‘neutralise your feelings’: stay ______, avoid ______, and think about the content that the person is trying to ______ ______ to you.

Answers – Listening Exercises

1. Active
2. Engage
3. Probing
4. Summarise
5. Nod
6. Silence
7. Objective
8. Bias
9. Put Across

Audio Transcript

Many people think that listening is something they do to feel in a time when they are not speaking. Actually, this is not only wrong, it actually also devalues the person they are talking to because by not listening to them you are really showing a very little interest in what they are having to say and therefore the relationship will suffer as a result.

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Take the word ‘listen’ and just use it as a quick reminder of some of the key skills of active listening. ‘L’ for example stands for ‘look’. Look at the person as they are speaking to you; engage them with good eye contact. ‘I’ stands for ‘inquire’. It is used good opening probing questions: what, which, who, why, when and of cause, the good question will start with ‘how’ to really show interest in a person and what they are saying and ask them to open up and tell you more.

‘S’ stands for ‘summarise’. In other words, what we are really saying here is frequently summarise your understanding of what the other person is saying. Use words like “Let me just summarise what I’ve understood you’ve been saying or so what you’re saying is’. And use a paraphrase to confirm to the other person you’ve been trying to hear them and listen to them accurately. T’ means ‘take notes’, either jotting down one or two key words as the other person is saying them or using a pattern or technique to build up a mind map of what the other person is expressing.

‘E’ means ‘encourage’. In other words: smile, nod and use silence to encourage them to say more. Even little expressions like ‘aha’ or ‘mm’ or ‘yes’, ‘go on’ are helpful ways to encourage the other person to open up and say more. And finally, ‘N’ means ‘neutralise your feelings’: stay objective, avoid bias. The person may not be very good at delivery but think about the content they are putting across to you. It may be absolutely valid and have a lot of interesting points.

So try to avoid writing people off because perhaps they have slow or monotonous voice and they are not good in expressing themselves. By affectively listening to people you are not only value them and built relationships with them but you will also seek greater understanding of what they are having to say and you will learn valuable points in a process. So it not only for their benefits, it’s the most certainly for yours.

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Answers – [ Show ]

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Practice IELTS listening exercises more and more to improve your listening skills. On the real test, you will hear the recording only once and listening questions get increasingly difficult.

Start Full Listening Test

Practising different types of listening questions separately will help you to develop yourself with specific techniques for that kind of questions in the IELTS listening test.

Related IELTS Resources

Take a practice test to find out what is your current weakness in terms of IELTS scale and allow more time to improve your weak spots. The following IELTS resources will help you to develop your skills faster:

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• IELTS Listening Test
• IELTS Reading Test
• IELTS Writing Task 1
• IELTS Writing Task 2
• IELTS Speaking Part 1, 2 & 3

• IELTS Listening Exercises
• IELTS Reading Exercises
• IELTS Cue Card Exercises
• How to Start IELTS Preparation
• Tips – On the Day before IELTS Exam

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